Access to Information and Disclosure
Family and Children's Services of the Waterloo Region (FACS Waterloo) provides access to information and disclosure to individuals who have received; or are currently receiving services.
You will be required to complete the form found in the link below. In addition, you will be asked to provide photo identification before receiving your information.
Request for Access to Information/ Records Disclosure
To request Access to Information or Disclosure contact the Records Disclosure Unit.
Phone:
Mail: Records Disclosure Unit
200 Ardelt Ave.,
Kitchener, ON,
N2C 2L9
Email: RD@facswaterloo.org
Or bring the form to our main receptions at:
65 Hanson Ave Reception is open Monday to Thursdays 8:30 AM to 8:00 PM, Fridays 9:00 AM to 8:00 PM. Saturdays and Sundays are closed.
200 Ardelt Rd Reception is open Monday to Thursday 8:30 am to 4:30 pm, Friday 9:00 am to 4:00 pm. Saturdays and Sundays are closed.
168 Hespeler Rd Reception is open Monday to Thursday 8:30 am to 4:30 pm, Friday 9:00 am to 4:00 pm. Saturdays and Sundays are closed.